If you have any questions of any kind, issues or complaints we would love to hear from you. Please fill out the form below and one of our customer representatives will get in touch with you shortly. In the meantime please view our FAQs below that are full of useful information for common customer questions.
We typically offer a standard 14 day return policy. For full information on our returns and refunds please view our refund policy here.
Yes, our sunglasses come with a 6 month warranty. If there is a fault with our sunglasses within the first 6 months, we will send you a replacement sunglass or repair
Some last in stock items, and some sale items are not returnable.
We will work quickly to ship your order as soon as possible. We aim to process and dispatch orders in 1-3 business days. Delivery is typically estimated at 3-5 business days.
We ship to most countries all over the world. And offer free shipping to most countries.
We offer free shipping on all orders to most locations.
As soon as your order has been shipped, we'll notify you by email providing you with the tracking information for your package.
This unfortunately can happen from time to time. Please allow up to 48 hours for tracking data to update. We are constantly monitor delivery and will notify you if there is a problem. Please note tracking data can be delayed while the order is in international transit.
Yes all sunglasses come in a pouch, in a carry case, in a gift box. Complete with a microfiber cleaning cloth.
Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Please be aware that order cancellation is a time-sensitive action, so please do get in touch with our team as soon as possible.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly and we’ll take you through the process.
Couldn't find the help you were looking for in our FAQs? No worries, get in touch using the form below and a member of our team will get back to you as soon as possible.
